advancing the conversion & retention
strategies that fuel next stage growth


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“he is a true conversion guru who will help you understand your online customers better than you ever thought possible”

IAN RHODES

ecommerce consultant


I'm here to help you advance your conversion and customer retention strategies. Building brand loyalty in an often cluttered marketplace. Adopting the marketing tools and skills that deliver a truly customer-centric shopping experience. All outcomes are pinned to long-term, profitable revenue.

I work as a strategic partner to founders, senior management and in-house marketers at ambitious ecommerce brands. Clients are based in the UK, Europe & N. America. It's my role to deliver actionable guidance, insight and perspective to help you drive ecommerce growth.

You can grab my weekly newsletter here. It's where I share my hype-free perspective on how you build a better ecommerce business. Insights I've learned (and continue to learn) about people's buying habits. 20+ years of figuring out what it takes to motivate people to buy online and inspires customers to shop again. The key ingredients of a successful ecommerce business.

Ecommerce Consultant

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ARTICLES ON CUSTOMER CONVERSION & RETENTION

thoughts & insights to help you profitably grow your ecommerce sales


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Words From Clients

nice things people have said