LOWER ACQUISITION COSTS.
GREATER CUSTOMER LOYALTY.

get equipped with the growth strategy, marketing technology
and optimisation processes that drive profitable sales revenue


Let's Grow Your Ecommerce Business For The Long Haul

Customer Retention Consultancy

“he is a true conversion guru who will help you understand your online customers better than you ever thought possible”

THERE ARE CONVENTIONAL ECOMMERCE GROWTH PRACTICES...


  • piling money into paid search
  • plying customers with discount codes
  • the weekly newsletter blast sent to all subscribers
  • the growth strategy biased towards customer acquisition

There's a common ecommerce growth playbook that is proving less and less effective by the day. Let's learn how to use data, customer insight & marketing technology to deliver a better, more personalised marketing experience to your existing customers... and grow your sales more profitably.


PUTTING CUSTOMER EXPERIENCE AT THE FOREFRONT OF YOUR MARKETING


Clients hire me to figure out their most profitable route to ecommerce growth. How to reduce acquisition costs & successfully drive repeat business.

Clients are based in the UK, Europe & N. America. It's my role to bring creative thought and strategy on how you deliver a better, more personalised customer experience to your existing customers.

You can grab my weekly newsletter here. It's where I share insights I've gathered over 20+ years as an ecommerce growth practitioner to help you reduce acquisition costs & retain more customers. Our work will help you:

  • understand the lifetime value of your customers
  • successfully onboard new customers
  • optimise the post-purchase experience
  • action smarter email strategies that hook and retain the interest of your existing customer
  • build VIP customer relationships and reward loyalty
  • learn how to use email marketing technology to scale personalisation and humanise your brand

The key ingredients of a successful, profitable ecommerce business built for the long haul.

Let me know if I can be of help.


Ian Rhodes - Ecommerce Marketing Technology Expert
Ecommerce Customer Retention Expert

IAN RHODES

ecommerce growth strategist

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LATEST ARTICLES

exploring the art & science of profitable ecommerce growth


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Personalisation · Ecommerce Business Model Innovation · Predictive Analytics · Email Segmentation & Welcome Sequencing · Behavioural Targeted Messaging · A/B Testing · Customer Lifetime Value Analysis · Loyalty Programmes · Customer Insight


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Ecommerce Conversion Optimisation Books
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